2. Insurance, bonding, and guarantees
Painting is a high-risk job and the contractor must protect you from all liabilities. They must have proper liability and other insurance. The contractor must be bonded to ensure that if they do not complete the job, you will not lose your money.
The contractor must provide a signed guarantee that if the paint fails shortly after the job is done, they will redo it at no cost to you. The contractor’s insurance and bonding must be verified directly by the insurer and surety.
3. How long they have worked in the area
A contractor who has operated in an area for a long time will build a reputation. Contractors who are just setting up shop may not be trustworthy. They could be a fly-by-night operation or are unscrupulous contractors who are moving to a new location to escape their bad reputation.
New companies may just be bad contractors rebranding with a different name. For your peace of mind, stick with businesses with a history of working in your locality.
4. Are they professional?
This can be detected in the way they relate to you from the beginning of your relationship with them. If they are incommunicative and do not respond to inquiries promptly, they will not behave better once they get the job.
If they do not have well-defined processes, do not expect excellent service. If they are not thorough or detailed when providing references or in their quotation, you should not expect attention to details when they are painting.
5. Verifiable references for similar projects
A contractor who has been in the business for a long time will have a list of past customers that they can share with you. If they did a good job for those customers, they will have no problems with your contacting them. When asking a contractor for references, make sure they list only jobs that are similar to yours in size and cost. When you contact those references, always request to see the contractor’s finished work, if possible.
6. Do not choose a contractor based solely on price
Contractors who have a standard to uphold will not be cheap. Contractors who are cheap will often cut corners. Moreover, a contractor who quotes a very low price might simply be desperate to get the contract. It is always better to go with a more expensive contractor who will deliver a good finish and is willing to guarantee their work.